![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Hp printer says initializing Tips for better search results. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+ Once the software download finishes, click and open HP easy start.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.Note: To troubleshoot issues like playback and codec problems, see the 'Get help' section in Windows Media Player. Windows Media player should now be reinstalled. HP Support Solutions Framework - Windows Service, localhost Web server, and Software Scroll down and expand Media Features, select the Windows Media Player check box, and click OK.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Follow the on-screen instructions to complete the process, and reboot your system. Right-click on HP Solution Center and click Uninstall. ![]() Locate HP Solution Center in the installed programs list. ![]() This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Click the Windows 'Start' button, type appwiz.cpl in the Search field and press Enter.
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